Privacy Policy

Effective date: 07.08.2026

Dr M. Ruhaya Paediatric Practice operates this website (drruhayapaeds.co.za). This Privacy Policy explains how we handle information collected through the Site, in line with South Africa’s Protection of Personal Information Act, 2013 (“POPIA”).

1. Information We Collect

This Site does not include a contact or booking form, so we do not directly collect personal information you type into the Site itself. However, some information is still processed automatically or via third-party services embedded on the Site:

  • Analytics data: We use Google Analytics to understand how visitors use the Site. This may collect information such as your IP address, browser type, device type, pages visited, and time spent on the Site. This data is anonymised/aggregated where possible and is used only to improve the Site.
  • Google Maps: The Site includes an embedded Google Map to help you find our practice location. When you interact with the map, Google may collect data in accordance with its own privacy policy.
  • Contact details you use independently: If you contact the Practice directly by phone, email, or WhatsApp using details published on the Site, any personal information you share with us that way is handled in line with the Practice’s standard patient confidentiality and record-keeping practices — this Privacy Policy covers only the Site itself, not your medical records.

2. Cookies

The Site may use cookies placed by Google Analytics and Google Maps to enable their functionality. Cookies are small text files stored on your device. You can disable cookies through your browser settings at any time; doing so may affect how some embedded features (like the map) display.

3. How We Use Information

Any information collected via analytics or embedded services is used only to:

  • Understand and improve Site performance and content
  • Ensure the Site displays correctly for visitors
  • Help visitors locate our practice

We do not sell, rent, or share this information with third parties for marketing purposes.

4. Third-Party Services

We recommend reviewing Google’s privacy practices for full detail on what they collect.

5. Your Rights Under POPIA

You have the right to:

  • Be informed that your personal information is being collected
  • Access information we hold that relates to you
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

6. Information Officer / Contact

For any privacy-related queries, please contact:

Dr M. Ruhaya Practice 

Room 103, 
First Floor Awryp Medical Suites 22 Pine Avenue, 
Kempton Park

ruhaya.practice@gmail.com

011 9221181

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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